Telephone: +971 4 222 4344           

Top

 Sales Terms & Conditions


DEFINITIONS

“Company” shall mean Tabbara Electronics LLC and its permitted assigns (alias TE).

“Purchaser” shall mean a person, firm or company whose order for Products is accepted by Tabbara Electronics.

“Products” shall mean any item of hardware, engineering design or documentation that TE has agreed in writing to supply to the Purchaser.

“Software” shall mean any computer program or other software which Company has agreed in writing to supply to the Purchaser.

Clause headings are for ease of reference and do not form part of nor shall they affect the interpretation of these conditions. Where the context so admits or requires words, denoting singular include the plural and vice versa and words denoting any gender includes all genders.


TERMS AND CONDITIONS

Unless otherwise expressly agreed in writing all orders and contracts are entered into based on these Conditions to exclusion of all others set out or referred to in any document or communication and in writing.


GENERAL

By placing an order with Tabbara Electronics LLC, the purchaser acknowledges that he has read and understood the terms and conditions herein and agrees to be bound by them.

The purchaser’s comments, objections and complaints, if any, to TE’s terms’ and conditions of sale shall be made in written prior to the submission of the order to TE.

The modification, the addition or the subtraction to these terms and conditions shall be binding to TE only if TE has authorized the change in writing with a signed verification by an Officer here at TE.

The purchaser contacting TE to place an order on behalf of the purchasing company is assumed to have the requisite to place the order and deal on the behalf of the purchasing company, and has an affirmative determination that the order placed with TE abides by the herein terms and conditions.

These terms and conditions, rights and duties of the parties will be governed and interpreted in accordance with the law of United Arab Emirates exclusively.

Supply of equipment is subject to end-user approval, local TRA authorities, CID approval on export, and stock availability.

Software supply is subject to prior written approval, no returns nor refunds will be granted for these purchases.


QUOTATION & ACCEPTANCE

Quotations are valid for thirty days unless otherwise stated in writing and represent no obligation from either parties until we accept the purchase order from the client.

We reserve the right to reject or postpone the acceptance of any order for clarification, stock availability or lack of information to proceed with the order, or dishonored payment terms.

Any changes to order will need to be requested in written and must be approved by an authorized TE Officer.

Some handling fees apply during order preparation, enlisted as follows:

1 - Inspection fee: 250.00$USD

If the purchaser requires an inspection before the shipment of the goods, the purchaser is responsible to coordinating and contacting inspection agencies, all in accordance with TE’s personnel. The inspection date can only be confirmed in writing from TE’s authorized personnel.

2 - Certificate of origin declaration (COO): 50.00$USD

3 - Order handling fee: flat rate per order, applicable on special orders placed for out of stock items.

Order value: below 2,300$ - handling fee will be 200.00$ USD

Handling fee waived if the order value is equal or higher to 2,300.00$

For all order cancellations, a restocking fee will be applied on the total value of the order of 35%. Cancellations are subject to prior approval from a TE authorized officer and will be subject to the same restocking fee mentioned herein. The purchaser is to reimburse TE with any cost affecting the cancellation of an order, both freight and manufacturer’s reimbursements.

In the case where TE performs reliability calculations based solely on information supplied by or on behalf of the purchaser, without a physical site-survey, it is understood that these calculations are done for budgetary purposes only. TE shall not be responsible for the installation of the equipment acquired, any interference cases due to the environment hosting the system or due to errors and omissions in such data.

Any changes in the system design, site locations, disturbance of terrain, installation of a third party to non-TE acquired products, additional frequency interference sources shall not be the responsibility of Tabbara Electronics to amend nor to bear.


PRICING

We reserves the right to vary the price prior to acceptance of an order, if the quotation is outside of its validity period, or between the acceptance of an order and the actual delivery date (including but not limited to variations linked to exchange rate, transport costs, taxes, or where the cost increase is due to any act or default of the Purchaser). If, as a consequence of any breach of these conditions by the Purchaser or by reasons of the incorrect supply of information by the Purchaser, TE has to incur extra costs then these extra costs shall be charged to the purchase at the prevailing commercial rates of TE.


LOGISTICS

Any delivery period quoted is an estimate only and commences from the payment receipt acknowledgement of the Purchaser’s order. Provided that TE takes all reasonable endeavors to deliver the Products at the time stated then the TE shall be under no liability for failure to do so.

TE reserves the right to deliver in more than one consignment and to invoice each consignment separately.

Where an estimated delivery date is dependent on third party approval or grant to the Purchaser of an operating license then the Company shall be under no liability to deliver within the estimated or contracted delivery period.

All products will be packed according to the Company’s normal practice. The Company reserves the right to alter the method of packing in respect of individual orders.

The purchaser is responsible to pick-up the goods from the warehouse or storing facility. TE does not offer delivery services. Should the need arise, courrier fees will apply to the customer's order.

TE shall not be liable for delays in whole or in part to any cause beyond its reasonable control, including but not limited to, actions or inactions of government whether in its sovereign or contractual capacity, judicial action, war, civil disturbance, insurrection, sabotage, act of a public enemy, labor difficulties or disputes, failure or delay in delivery TE suppliers or subcontractors, transportation difficulties, shortage of energy, materials, labor or equipment, accident, fire, flood, storm or other act of God, or Purchaser’s fault or negligence.

Circumstances which preclude any claim for compensation based on a delayed delivery date due to force majeure or due to uncontrollable circumstances. TE is not responsible for the goods during transit towards the purchaser. If TE should provide the purchaser with a shipping quote from a local freight company, the purchaser must specify his desire to insure the goods before shipping the items.

TE shall not be responsible for any losses or damages caused by the products or software purchased from TE, neither for loss of production, profit or any other consequential economic loss.

TE will provide the purchaser who wishes to export goods with the proper documents such as: Stamped and signed invoice, packing list, COO (refer to clause 4 for detailed fees). It is the purchaser’s responsibility to issue the appropriate import and export licenses from/into the country of delivery.

Should the purchaser fail to give TE delivery instructions, TE shall be entitled (but not bound to) store the products and shall have deemed to have passed the risk in the products to the purchaser. Payment for the products and any storage charge levied shall be due forthwith.


PAYMENT

Unless otherwise agreed in writing, the payment against the total value for the products purchased must be settled in full by the purchaser with the purchase order. The order will not be confirmed unless the payment has been received in total.


TITLE & RISK

Title in the Goods shall not pass to the purchaser until the Tabbara Electronics LLC has been paid in full for the Goods. Risk in the goods shall pass to the Purchaser at the point of delivery whether or not the transaction is deemed to be on the Purchaser’s or the Company’s site.


WARRANTY

If any defect in the material from which the goods are made or fault in manufacturing shall be found and be reported to TE in writing within a period of twelve months from the date when the goods are invoiced, or such other period as is expressly agreed in writing by TE, TE will repair or at its own option, replace the defective part free of charge provided that it is returned to TE works, carriage paid and provided also that this warranty is not expired.

Manufacturer’s warranty does not apply to any damages sustained in transit.

Shall cease to have effect if the goods have been used for any purpose other than that for which they were intended or otherwise than in accordance with the Company’s instructions, or have been wrongly installed by the Purchaser or a third party to whom the goods may have been directly or indirectly supplied by the Purchaser or stored in improper conditions, or, if installed by Company, removed from such place of installation or otherwise tampered with or if the Company’s trademark or serial number has been removed, defaced or altered.

Repairs done within the original 12 months warranty are warranted to the end of the 3 month period which commenced on date of delivery from TE to the purchaser. These repairs are free of charge. Warranty on repairs undertaken on items outside of original warranty and not being part of a service contract is 30 days. This warranty is for the repair itself. These repairs are chargeable. In complex equipment warranty of a repair is for the repaired part not for the whole equipment, although that will have been deemed serviceable if included in any repair test procedure prior to returning goods.

The limited warranty does not cover the following:

 - Products or accessory equipment not provided by Tabbara Electronics.

 - Failures or defects caused by misuse, abuse, accident, alteration or neglect

 - Unauthorized installation, removal or repair

 - Failure to follow instructions

 - Force majeure: Fire, flood or other acts of nature, actions of third parties or other like events outside Tabbara Electronics’ control

 - Spills of food or liquids

 - Power failure

 - Periodic maintenance, repair and replacement of parts due to normal wear and tear

 - Improper installation, maintenance, operation or repair

 - Performance of the product when used in combination with other products or equipment not provided by Tabbara Electronics

 - Payments for labor or service to representatives or service centers not authorized by either Tabbara Electronics or product manufacturer.


REPAIRS

Before sending any product for repair, TE must authorize the return of the product for servicing and troubleshooting.

TE will evaluate the purchase date and accordingly the repair service will either be billable or included.

Products sent in for evaluation and repair must be packed carefully. Use the original packing materials, if available, and place it inside an additional box. Ship the box and insure your shipment for the full replacement value. The purchaser must include a return shipping label to receive the repaired units after the process is completed. 


The shipping address is:
TABBARA ELECTRONICS L.L.C.
Barsha 1, Sheikh Zayed Road, Pinnacle Bldg / Suite 611
 P.O.Box 30028 Dubai, U.A.E.

 
A cover letter and description of the problem(s) must be included, in as much detail as possible. A daytime telephone number, return shipping address (not a P.O. Box number), and your e-mail address, must also be indicated to facilitate communication.

If the product is found to be not faulty, a charge of 50$USD per unit will be charged to the customer.

If the product is found DOA – Dead upon arrival – TE reserves the right to repair or replace the unit.

Labor charge for repairing out of warranty product will be quoted and must be approved with a PO from the purchaser in order to proceed with the repairs. Spare parts will be chargeable in addition to the labor hours.


ILLUSTRATIONS & BROCHURES

All illustrations, brochures, catalogues, price lists and advertising materials are an indication only of the type of goods offered and no particular therein contained shall be binding on TE. All prices quoted therein are subject to alteration or withdrawal from time to time without notice.


SERVICES

Services are quoted per certain duration based on the assumption that client site is ready for installation and no interruption would happen during installation. Any idleness caused by interruption due to constraints beyond TE control will incur additional charges of daily rates.


 

 


                 
  About Tabbara Electronics

  Sales Terms & Conditions

  Account
 
 
Privacy Policy